TERPmail: TERPmail UMD Login Portal Access | Complete Guide

Filed in usa uni by on November 29, 2022 0 Comments

TERPmail is an email scheduling and collaboration environment accessible to University of Maryland undergraduates. It is based on Google Apps and serves as the default email system for students.

In October 2011, TERPmail replaced Mirapoint’s email service. All University of Maryland (UMD) workers and graduate students receive a UMD Gmail account (commonly known as @umd.edu).

How to log into TERPmail

UMD TERPmail login.

UMD TERPmail login page screenshot

  • Navigate to terpmail.umd.edu.
  • Select Sign in to TERPmail
  • Enter your email address.
  • Select Next.
  • Enter your password to gain account access.

There are two official email systems at the University of Maryland: UMD Gmail and TERPmail.

The University of Maryland provides its staff with a single institutional email platform (UMD Gmail) to facilitate safe communication and collaboration, ensure business continuity, and efficiently manage institutional data. Staff, faculty, and graduate students at the University of Maryland have Gmail accounts.

In addition to UMD Gmail, the University of Maryland provides all registered undergraduates with TERPmail, an email platform.

How does UMD Gmail vary from TERPmail?

All UMD faculty, staff, graduate students, and graduate assistants have access to UMD Gmail as part of a Google Workspace for Education account. Student employees are eligible for a Gmail account sponsored by their supervisor at the University of Maryland.

TERPmail is the email, scheduling, and collaboration environment offered to both undergraduate and graduate students at the University of Maryland.

Your TERPmail account remains active for life if you are awarded a degree after graduation. This means that activated TERPmail accounts remain active indefinitely after graduation. Your accounts will be suspended and terminated in accordance with the Overview of Account Terminations for Students if you do not graduate.

  • UMD Google Gmail: jsmith@umd.edu
  • TERPmail: jsmith@terpmail.umd.edu

Access to both sorts of UMD accounts requires your UMD Directory ID and password. The Directory ID that you use to access your UMD Google Gmail or TERPmail account will be incorporated into your UMD email address. The complete address will be calculated based on your student or faculty/staff status.

If the email address in your UMD Testudo or ARES/PHR contact information is already set to one of these email services, it cannot be altered.

When a student becomes an employee, the email address in ARES/PHR can be changed to @umd.edu if the student has a Sponsored Student Account.

All staff and graduate students at the University of Maryland receive a UMD Gmail account (commonly known as @umd.edu). All undergraduate and graduate students are able to activate their accounts.

The @umd.edu domain is designed for usage by graduates, faculty, and staff (including student employees).

Follow the steps below to discover how to sign into your Gmail account at the University of Maryland.

  • Go to Google Mail.
  • Click Register.
  • When prompted, provide your UMD email address (directoryid@umd.edu). Select Next.
  • If prompted, select Organizational G Suite Account.
  • You’ll be forwarded to the Central Authentication Service (CAS). Enter your Directory ID and password to log in.
  • When prompted, verify your identity using multi-factor authentication. Your inbox in Gmail will open.

Instructions for activating your TERPmail account

Your University Directory ID and password are required to activate your TERPmail account. If you do not know these details, please visit the Service Activation page.

A message will be sent to your UMD email account (@umd.edu) unless you set a custom forwarding email address in Testudo or both.

  • In a web browser, navigate to the Service Activation page.
  • Click the Activate TERPmail account button.
  • Provide your Directory ID and password on the Service Activation page. Next, log in.
  • Check the box next to TERPmail Email and Calendar. Click Submit then.
  • On this page, you can also activate a TerpConnect account. You can activate it later if you do not do so now.
    • If the word Activated appears, you presently have access to that account.
    • You will see a window with a congratulations message.
  • Visit the homepage and click the link labeled Set your password. This will initiate the password change process.


Alumni who have never activated their account must contact the IT Service Desk in order to activate their account.

How to change your password for TERPmail

According to Google’s password policy, your password must have a minimum of eight characters. The Office of Information Technology at the University of Maryland highly recommends that your TERPmail password adhere to the same quality standards as your Directory password. This involves the use of capital and lowercase letters, numbers, and special characters.

  • Go to the homepage of the account. Click Set your password.
  • The Central Authentication Service (CAS) page will load. Enter your University Directory ID and password to log in.
  • The TERPmail Change Password box will popup. Enter the desired password in both the New password and Re-enter password fields. NOTICE: Your TERPmail password may differ from your Directory ID password. Click the Password Change button.
    • You will see a notification indicating that the password update was successful.
  • To log in, click the Go To TERPmail>> button.

Reset a Forgotten Password in TERPmail

  • Visit TERPmail and then click Set your password for Terpmail. Enter your Directory ID and password to access Central Authentication Service (CAS). Select the SIGN IN button.
  • The TERPmail Change Password box will popup. Enter your desired TERPmail password in the New password field. Enter the same new password into the section labeled Re-enter password. Click the Password Change button.
  • You will receive a notification that your password has been changed successfully.
  • To sign in to your TERPmail email account, click the Go to TERPmail button.

How to log in for the first time to your TERPmail account

  • Go to the homepage for TerpMail. Select Sign in to Terpmail.
  • The Sign In to Google Account window will open.
  • NOTE: If you are logged into your Google account, the Choose an Account window will appear. To reach the Google Account Sign In window, click Add Account.
  • Enter a TERPmail address in the Username area. Enter a password for TERPmail in the Password field (may be different from your Directory ID password).
  • Click Sign in.
  • The welcome window will appear.
  • Enter the characters exactly as they appear on the screen.
  • Click I accept. Proceed to my account.
  • Once your account has been activated, you will receive a Welcome message. Check the email account you have listed in Testudo for this message.

How to configure mail forwarding

Once your account is fully activated, you will be able to access your emails via a web browser. You can also configure your account into a supported email client. On the Email for Students webpage, you may get configuration documents for both Windows and Macintosh clients.

Before you may configure an email client in TERPmail, you must disable POP. You must configure mail forwarding in order to access messages sent to your account.

  • Open Gmail on your computer using the account from which you wish to forward messages. You cannot forward messages for an email group or alias, just for a single Gmail address.
  • In the upper-right hand corner, select Settings > View all settings.
  • Select the POP/IMAP and Forwarding tab.
  • Click Add forwarding address in the Forwarding section.
  • Enter the email address to which you would want to forward communications.
  • Click Next > Continue > Accept.
  • A message of verification will be sent to this address. Click the link for verification in the message.
  • Reload your browser and return to the settings page for the Gmail account from which you wish to forward messages.
  • Select the POP/IMAP and Forwarding tab.
  • In the section titled “Forwarding,” select Forward a copy of incoming mail to.
  • Choose what to do with the Gmail copy of your emails.
    At the page’s bottom, click Save Changes.

Disable automated forwarding

  • Open Gmail on your computer with the account you wish to stop forwarding messages from.
  • In the upper-right hand corner, select Settings > View all settings.
  • Select the POP/IMAP and Forwarding tab.
  • Click Disable forwarding in the area under “Forwarding.”
  • Click Save Changes at the bottom.

How to add your UMD Google account to an android device

How to add your University of Maryland(UMD) Google account to an Android smartphone

Google apps, including Google Mail (Gmail), Calendar, and Contacts, are pre-installed on Android smartphones and may be accessed with a Google account. Most Android devices may be configured to sync the pre-installed Google apps with your UMD Google account.

You must sign in to your UMD Google Account from your Android device in order to begin configuring.

  • Tap Settings.
  • Access Accounts.
  • Select Add Account.
  • Tap Google.
  • Select Existing Account
  • The Browser Sign-In interface will appear. Enter your University of Maryland email address in the Email form. Leave the field Password blank. Tap Sign-in.
  • You will be transferred to the login page for the Central Authentication Service (CAS). Enter your Directory ID and password, then tap the Login button.
  • Select Allow if prompted. This will allow your device to remain signed in to your Google account at UMD.
  • Your University of Maryland Google account will be added to your Android device. The subsequent screen will provide Google applications and services that can be linked with your device.

How to add UMD account via Apple Mail

These instructions explain how to configure Apple Mail on a mobile Apple device, such as an iPhone.

  • Launch the “Settings” menu on the device.
  • Scroll down until you reach “Passwords & Accounts.
  • Select “Add Account”
  • Select the Google option from the list.
  • Input your UMD Gmail address in the section labeled Email.
  • This page will redirect you to CAS. Enter your ID and password for the directory.
  • Finish the multi-factor authentication process.
  • Select the data you wish to sync to your Apple mobile device from your account.
  • Launch the Apple Mail application to access your email.

How to Modify Your University of Maryland Directory Password

For the protection of your UMD account, you must reset your directory password every 180 days. Follow the procedures below if you know your Directory password and desire to change it.

  • Visit the main page for Password Management to modify your University Directory password.
  • DO NOT use the browser’s Back button when navigating through the Directory ID pages.
  • In the Directory ID field, enter your Directory ID.
  • Enter your current password in the field labeled Password.
  • Enter a new password in the section labeled New Password
  • Enter your new password again in the section labeled Confirm New Password.
  • Click the Password Update button.

After entering the right information, the system will display a notification indicating that your Directory Password has been correctly set.

The system will prompt you to set up and answer the three Security Questions if you have not already. Each question displays a drop-down menu containing a list of alternative questions.

Acronyms and glossaries

Directory ID You will use your Directory ID to log into computers and other electronic systems on campus, to remotely access library resources, and to complete SEVIS Verification. To have access to UMD’s online services, you must create a Directory ID. Your directory ID is also your @umd.edu email address.
SID Your SID is a nine-digit number used for numerous University-related activities. Either your Social Security number (if you have one) or a nine-digit number provided to you upon application (if you do not have a social security number.

You must retrieve your assigned SID in order to create your directory ID, register for specific orientation components, and for other uses. You can use an on-campus employment until you acquire your social security number.

Contact the Office of Undergraduate Admissions Technical Support to acquire your SID as an undergraduate. Graduate students can access the final five digits of their SID on their admission letter to the Graduate School.

UID Your UID is your University of Maryland Identification Number, which is found on your Student ID card and required for the majority of forms. Always mention this number when contacting with teachers or staff, as it is the most efficient way to locate you in any system.

ISSS also prints your UID in the I-20’s Comments area. Student Identification Number (SID) and University Identification Number (UID) are assigned to you when you apply to the University of Maryland for the first time. Although both are nine-digit integers, they serve distinct functions.

Student ID Card Your Student ID card is your actual UMD student identification. You will use it to enter buildings and pay for food around campus, as well as for a library card, shuttle bus pass, and Recreation Center pass.

Not to mention all the discounts college students can receive off campus! After registering for classes, you obtain your Student ID from the Mitchell Building.


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