HeelMail: UNC Email 2022 Accessing Guide

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HeelMail: UNC Email 2022 Accessing Guide

HeelMail is the email interface for the University of North Carolina at Chapel Hill. After acceptance, you will need to create your UNC login and email address. This is where the University of North Carolina will provide you with updates from the Admissions office and information about your financial assistance package.

How to log into heelmail

HeelMail: UNC Email 2022 Accessing Guide

HeelMail screenshot

To gain access to unc heelmail,

  • Follow the link heelmail.unc.edu.
  • You will be taken to the Microsoft Office 365 system page.
  • Input your username…
  • onyen@ad.unc.edu
  • Enter your password then.
  • Next, click Sign In to gain access to your unc email account.

Check out: goCSN: How to access myCSN Login portal for students 

What is a PID?

The Person Identity Number (PID) is an identification number assigned to all university-affiliated individuals, as determined by an official university department.

This number is intended to provide all individuals at the University of North Carolina at Chapel Hill with a unique personal identification number (PID or Person ID).

The number consists of nine digits and replaces all prior card numbers used on campus. The PID is the principal record-keeping key for all university departments and must be used in all correspondence.

Set up your username

ONYEN (Only Name You’ll Ever Need) is the username for the University of North Carolina. Onyen is the UNC’s universal login to access university electronic resources, including UNC email or heelmail. You can think of it as an acronym for “Only Name You’ll Ever Need.”

Onyen Services generates and administers passwords for Onyens to authenticate to campus or UNC General Administration services.

  • Click “Create or Manage ONYEN” when visiting onyen.unc.edu.
  • Select “Make an ONYEN.”
  • You will be required to present a Guest ID. Select “no”
  • Provide your UNC PID (Personal I.D.). You can locate your PID on the status page of your MyCarolina account, or by visiting the PID Office website.
  • After inputting these information, your ONYEN will be generated.

Set up your email

  • Enter your ONYEN and password to access selfservice.unc.edu.
  • To set up your UNC email account, establish an alias and change your password, select “Email Sign-Up” from the menu on the left.
  • Visit heelmail.unc.edu to examine your e-mail.
  • If you use a smartphone to check your email, we suggest connecting your UNC email to the inbox on your phone. Read the following guide.

How to reset your heelmail password

What should I do if I forget my heelmail password? When you change your Onyen password, many services (including, but not limited to, HeelMail and UNC Sakai) will be affected.

  • Visit the Onyen Services website and then select Forgot or Lost Password. Enter the relevant Challenge Response information as well as any additional required information.
  • Passwords expire annually. If your password previously worked but no longer does, it may have expired. Visit the Onyen Services website to reset your expired Onyen password.

How set up unc email on your ios device

Using the mail app, here is how to configure your iOS device for your Office 365 account.

  • Go to the Settings app to configure your iOS device for your Office 365 account.
  • Select Passwords & Accounts by navigating to the bottom of the page.
  • Microsoft Exchange can be added by clicking Add Account and selecting Microsoft Exchange.
  • Enter onyen@ad.unc.edu in the Email field and click Next.
  • This will display a dialog box asking if you want to sign in or setup manually. Choose Sign In.
  • This link will open the federated login page. Enter your Onyen password and then log in.
  • 2-Step for Office 365 (MFA) will be activated with the selected default action. The following display is for push notifications for the Microsoft Authenticator app.
  • This prompt is currently displayed by iOS as a form of “Are you sure?” Continue by clicking Continue.
  • Change any synchronization settings and click Save.
  • It is essential to click Save; else, the account will not be added.

How set up unc email on your ios device using the outlook app

Here is how to configure the iPhone/iPad (iOS) Outlook app.

  • Install the Outlook application from the App Store. If you are installing this application for the first time, you should see a Get Started button.
  • Click the button and enter onyen@ad.unc.edu as your email address.
  • When prompted with a list of email service providers under Add Email Account, select Office 365.
  • On the Office 365 UNC-Chapel Hill login screen, enter onyen@ad.unc.edu as the username and onyen as the password.
  • Select Sign in.
  • After authenticating using 2-Step for Office and signing in, the account will automatically configure and synchronize.
  • If prompted to add an additional account, select Maybe Later.

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